Turning Supplier Notes into Tidy Order Lists with AI
Stock notes get scribbled on the back of a delivery docket, in the cool room, with cold fingers. They say things like "milk, more oat?, eggs low, lemons". The job is turning that into something a supplier can act on.
What the tool does well
Language models handle messy text. Wikipedia lists generating, summarising, translating and analysing text among the things they typically do.1 Sorting a jumbled note into a tidy list by supplier is a text job, and it's one tools usually handle without fuss.
Paste in the rough note and ask for it grouped by supplier, one item per line, with the unit next to each one. A list in that shape is quicker to read, and quicker to check.
Tell it your units
A note that says "milk, three" could mean cartons, crates or litres. The tool doesn't know. Say it up front: "Milk is by the carton. Eggs are by the tray. Produce is by the kilo unless I say bunch."
If a unit is missing, tell the tool to mark it with a question mark rather than guess. That's the single most useful instruction on this page. A "?" in the output is a prompt for you to look at the shelf.
Where it goes wrong
Tools can invent. Wikipedia calls false output stated as fact a hallucination.2 The OAIC adds that AI systems are known to produce wrong results.3
For an order list, expect small things:
- A quantity changes from "low" to a number you never gave.
- An item you didn't mention shows up because it's common in cafés.
- Two similar items, such as full-cream and skim milk, merge into one.
- A line is dropped, especially in a long note.
None of these are loud. The list still looks tidy. That's why you compare it line by line with your original note, and with the shelf.
Turning supplier emails into a list
Sometimes the work runs the other way. A supplier sends a long email with a changed delivery day, an out-of-stock item and a substitute offer. Paste the email, remove any personal details such as private mobile numbers, and ask: "List what changed, in short points."
You'll get a handful of bullets. Now check them against the email itself. Mistakes in what changed are more costly than mistakes in wording.
Prices
Supplier prices change, and a tool can't see them unless you type them in. Don't ask it to estimate or fill them in. Copy prices from the supplier's own list or invoice, and note the date next to them. Everything on a price line should come from a document you hold.
Keeping a template
Once a layout works, save the instruction. A good one reads: "Group by supplier. One item per line. Format: item, quantity, unit. Mark anything unclear with a question mark. Don't add items I haven't listed."
Paste that at the top each time. It saves the wording, not the checking.
The check
Stand at the shelf with the list in your hand. Tick each line. Look at the question marks first. Then look for missing items, because those are the ones nobody notices until Thursday's service.
Send the order yourself, from your own email, so a human confirms it. If a delivery arrives wrong, you'll have the original note to hand.
When it isn't worth it
If you order the same ten things every week from one supplier, a printed tick-sheet beats any tool. Use AI where the notes are messy and the suppliers many. Keep the rest on paper.
Cited material
- Large language model, Wikipedia
- Hallucination (artificial intelligence), Wikipedia
- Guidance on privacy and the use of commercially available AI products, Office of the Australian Information Commissioner (OAIC)